Shipping & Returns

GlowDara Support

Shipping & Returns

Clear policies. No surprises.

Shipping (USA)

  • Processing time: 1–2 business days
  • Delivery time: 3–5 business days (US domestic)
  • You’ll receive a tracking number as soon as your order ships
  • Orders ship from our US-based fulfillment partner

Shipping Cost

Shipping is calculated at checkout based on your order size and location.

Free shipping automatically applies when your cart reaches the free-shipping threshold.


Order Changes & Address Issues

If you entered the wrong address, contact us as soon as possible.

Once an order is shipped, we can’t guarantee changes.


Returns & Exchanges

Because GlowDara is a personal-care product, we handle returns with care and fairness.

  • Unopened & unused items: eligible for return
  • Opened items: not eligible (for hygiene and safety reasons)

Return Rules

  • Return request must be made within 30 days of delivery
  • Item must be unopened, unused, and in original packaging
  • Customer pays return shipping
  • Items are inspected before any refund is issued

Refunds

Approved refunds are processed back to the original payment method.

Please allow 3–10 business days for your bank to post the refund after processing.


Damaged or Wrong Item

If your order arrives damaged or incorrect:

  • Email us your order number
  • Include photos of the package and item
  • We’ll make it right as fast as possible

Need Help?

Please contact us with your order number, the email used at checkout, your full name, and a short description of the issue.

Contact Support