Return & Exchange Policy
Return & Exchange Policy
Simple and clear return guidelines for your GlowDara order.
30-Day Return Period
We accept returns and exchanges within 30 days of delivery.
This applies to both damaged and non-damaged items, subject to review and approval.
Damaged Items
If your item arrives damaged, please contact us through our Contact Us page within the 30-day return period.
To help us review your request faster, please include your order number, a short explanation of the issue, and clear photos of the item.
Non-Damaged Returns
We also accept returns for non-damaged items within 30 days of delivery.
Please contact us first through our Contact Us page before sending anything back.
Exchanges
We accept exchanges within the same 30-day period.
Exchange requests must be submitted through our Contact Us page and are subject to approval.
Return Shipping
Return shipping costs are the responsibility of the customer.
We recommend using a trackable shipping service when returning your item.
How to Start a Return
To request a return or exchange, please use our Contact Us page.
After we review your request, we will provide the return instructions and the return address.
Return Address
Please do not send your item back without contacting us first.
Our return address will be provided after you contact us through the Contact Us page and your return request is approved.